How does TruDiligence handle applicant disputes?

Section 611 of the Fair Credit Reporting Act (FCRA) outlines specific guidelines that must be followed when an applicant disputes the contents of a report provided by TruDiligence.

When the applicant receives a pre-adverse action notice from the employer, they generally have 5 business days to review the contents and file a dispute, if desired.  Once the dispute is received by TruDiligence, we will re-investigate the data that has been disputed at no charge.  The FCRA provides 30 days to complete this re-investigation and we must either amend our report or provide notice that the original data has been re-verified and remains unchanged.