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What is the Multi-State Criminal / SOR / OFAC?
Viewed 2300 times since Tue, Mar 23, 2010
The Multi-State Criminal / SOR / OFAC is a bundled package which contains results from three separate searches: The Multi-State Criminal Index; National Sex Offender Registry and Office of Foreign Asset Control. The&... Read More
What is included in the 10 panel drug screen?
Viewed 1408 times since Fri, Apr 16, 2010
The 10 panel tests urine for the following substances:AmphetaminesCannabinoids (Marijuana)CocainePhencyclidine (PCP)OpiatesMethaqualoneBarbituratesBenzodiazepinesMethadonePropoxpheneTo locate a local collection site visit:Quest Diagnostics -... Read More
What is an MVR report?
Viewed 879 times since Fri, Apr 2, 2010
Your Motor Vehicle Driving Record is pulled directly from the state Department of Motor Vehicles and will detail any infractions. Reporting period varies from state to state but is typically between 3 and 7 years. This report is... Read More
Are the results of my report the same as an employer would see if they ran my report in-house?
Viewed 819 times since Sat, Apr 17, 2010
The short answer is yes and no. For searches such as degree or employment verifications, the data typically does not change so what is reported in your MyTruSeal report is likely to be the same as an employer would find if an in-house... Read More
Can the MyTruSeal report be used on popular job boards like CareerBuilder and Monster.com?
Viewed 755 times since Wed, Apr 14, 2010
Yes. However these systems do not currently support the use of graphic images or hyperlinks within your resume document. The version of your resume document that is uploaded to the job boards should only contain the link... Read More
How do I control who has access to view my report?
Viewed 711 times since Sat, Apr 17, 2010
You have complete control over who has access to your report through your unique hyperlink. Only users that you have provided the link or a clickable image containing the live link can view the contents of your report. If you are... Read More
What is an Education Verification?
Viewed 710 times since Tue, Mar 23, 2010
When selected, your MyTruSeal report will contain a verification of your educational degree. We will contact the appropriate institution and obtain:Dates of enrollmentDate of graduationDegree obtainedMajor study Read More
What safeguards are in place to protect my sensitive information?
Viewed 683 times since Sat, Apr 17, 2010
MyTruSeal takes very seriously compliance with federal, state and local data privacy and protection laws. Validation procedures are in place wherever necessary to positively identify you before running searches that have a... Read More
I ordered an educational degree verification, and my degree did not show. What can I do?
Viewed 628 times since Fri, Apr 9, 2010
The most common reason that would cause a degree not to report back is the school’s records clerk was unable to locate the degree when we attempted verification. Make sure you have supplied us with the correct full name that was used while... Read More
How do I dispute the accuracy of information contained in my report?
Viewed 617 times since Tue, Feb 23, 2010
MyTruSeal’s parent company TruDiligence LLC operates as a consumer reporting agency as defined by the Fair Credit Reporting Act. For the purposes of the MyTruSeal reports, we do not collect, store or maintain any of the data directly. We... Read More
How do I get my link and image into my resume, email or social network site?
Viewed 617 times since Fri, Apr 9, 2010
Please visit our candidate resources page to view complete step by step tutorials on how to place and use your link and images. The candidate resource page is available at: http://www.trudiligence.com/mytruseal/candidateresources.php Read More
Will people viewing my report have access to my Social Security Number?
Viewed 613 times since Fri, Apr 9, 2010
NO. We have taken precautions to make sure your SSN is masked in the final report. This allows you to feel confident in displaying your report to prospective employers openly without compromising your personal information. Read More
How do I reach MyTruSeal.com?
Viewed 607 times since Fri, Apr 9, 2010
Our knowledgebase is designed to provide self service support for most of your common questions. In the event you are unable to find the answer to your question contact us as directed below. Email is our preferred means of contact... Read More
What is MyTruSeal?
Viewed 594 times since Tue, Feb 23, 2010
MyTruSeal is a patent pending process that allows job candidates to display a report showcasing items such as their criminal history and educational degree verification to potential employers prior to the interview or selection process. Your... Read More
What is your refund policy for MyTruSeal reports and services?
Viewed 593 times since Fri, Apr 9, 2010
We have a no refund policy. In order to offer expedited turnaround-time, research begins immediately on your requested searches. Because costs are incurred instantly in the preparation of your report, it is... Read More
Where does the information in the MyTruSeal report come from?
Viewed 573 times since Tue, Feb 23, 2010
The information in your report is derived from a variety of public record resources. We use only identifiers that you provide such as name, dob and ssn as the search criteria. Read More
How do I obtain a copy of the MyTruSeal report?
Viewed 559 times since Tue, Feb 23, 2010
Simply visit the hyperlink that was included with your MyTruSeal delivery email. This link will view your MyTruSeal report in Adobe PDF format and will provide controls to save and print your report on your local computer as needed... Read More
Why can’t I view the MyTruSeal report?
Viewed 557 times since Tue, Feb 23, 2010
If you are unable to view the report, make sure that you have the Adobe Acrobat reader software installed. It is available for free download at: http://get.adobe.com/reader/ Read More
Why do you not include a search of civil records?
Viewed 556 times since Fri, Apr 9, 2010
In our years of experience running pre-employment background checks for corporate employers, we have simply not found civil searches to be widely used by most employers. This is typically because Civil searches are expensive to process&... Read More