Yes, as long as you are using a release form for your applicant screening that is separate from your job application. By using the available TruDiligence applicant release form, you will be in compliance with all laws and regulations. Read More

Truth be told, there is no “typical” background check. Some companies will lead you to believe that they have created “packages” that will meet your needs. Because every industry is different, and so is every applicant, TruDiligence does not... Read More

Unless the facility or institution has contracted with a third party, TruDiligence will go directly to the employer/educator to retrieve information. Oftentimes, this can be accomplished entirely by phone, and other times there is a need to access... Read More

When ordering via the “rapid order” section, you may not want to automatically add all names revealed by the social security number trace. If you already have entered alias names in the applicant information section, be sure you don’t... Read More

Within each category, there are three crime levels: felony, misdemeanor and petty offense. To further confuse matters, each level is broken down into classifications. At the felony level, there are six classifications, a class 1 felony being most... Read More

You can submit your request 24 hours a day, seven days a week, but the cut-off time to guarantee same-day processing is 2 p.m. Mountain Standard Time. Although this may seem early, it ensures that all information can be processed, verified and... Read More

No. All criminal information is indexed by last name and date of birth. TruDiligence is unable to retrieve information based on a name match alone. Read More

When conducting employment verifications, please provide all information furnished by the applicant. Many times employers will not provide new information but only verify information provided to us by the applicant. Providing dates of employment,... Read More

When you run a background check on an applicant with an extremely common name (e.g., John Smith), be sure to include the middle name or initial whenever possible. This will be used as an identifier to ensure your searches are as accurate as possible... Read More

No. The sex offender registry will reveal information on anyone who has registered since the inception of the databases. Read More

When submitting requests for education verifications, be sure to include any information provided by the applicant. The more information you can provide the TruDiligence verification team, the harder team members can work to ensure you receive the... Read More

An arrest record is simply a listing of offenses for which the applicant was contacted by law enforcement and subsequently arrested. The applicant would be taken to the appropriate police department, fingerprinted and booked on the charges. Typically... Read More

TruDiligence utilizes a nationwide network of retrievers to collect county-level criminal records. By going directly to the county, in person, we are able to ensure the information collected is as accurate and up-to-date as possible. Because this... Read More

When placing orders for searches that are especially time-sensitive, use county-level criminal searches rather than statewide criminal searches. In the event you need help to identify the correct jurisdictions, use the instant social security number... Read More

No. Currently most state and federal offices do not accept release forms that have been translated. These agencies require that TruDiligence use the approved forms without alteration to maintain compliance. Read More

Colorado has a one-of-a-kind electronic access system that centralizes all criminal information for the state. This means you have to run only one search to receive the entire state’s felony and misdemeanor information. When you request a... Read More

Limiting searches to seven years ensures you are in compliance with federal and local laws, as well as the FCRA. Each state has different requirements for the handling of criminal information. By adhering to a seven-year window, we ensure compliance... Read More