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Is it legal for me to ask my applicant for a date of birth for a background check?
Viewed 995 times since Mon, Nov 30, 2009
Yes, as long as you are using a release form for your applicant screening that is separate from your job application. By using the available TruDiligence applicant release form, you will be in compliance with all laws and regulations. Read More
What is a “typical” background check?
Viewed 846 times since Mon, Nov 30, 2009
Truth be told, there is no “typical” background check. Some companies will lead you to believe that they have created “packages” that will meet your needs. Because every industry is different, and so is every applicant, TruDiligence does not... Read More
How does TruDiligence conduct verification services?
Viewed 729 times since Mon, Nov 30, 2009
Unless the facility or institution has contracted with a third party, TruDiligence will go directly to the employer/educator to retrieve information. Oftentimes, this can be accomplished entirely by phone, and other times there is a need to access... Read More
Should I add all the names revealed on the social security number trace?
Viewed 718 times since Mon, Nov 30, 2009
When ordering via the “rapid order” section, you may not want to automatically add all names revealed by the social security number trace. If you already have entered alias names in the applicant information section, be sure you don’t... Read More
What do the different classification of a crime mean?
Viewed 663 times since Mon, Nov 30, 2009
Within each category, there are three crime levels: felony, misdemeanor and petty offense. To further confuse matters, each level is broken down into classifications. At the felony level, there are six classifications, a class 1 felony being most... Read More
Does TruDiligence have a cut-off time for requesting research?
Viewed 627 times since Mon, Nov 30, 2009
You can submit your request 24 hours a day, seven days a week, but the cut-off time to guarantee same-day processing is 2 p.m. Mountain Standard Time. Although this may seem early, it ensures that all information can be processed, verified and... Read More
Can I get criminal record information without a date of birth?
Viewed 606 times since Mon, Nov 30, 2009
No. All criminal information is indexed by last name and date of birth. TruDiligence is unable to retrieve information based on a name match alone. Read More
How can I expedite my employment verifications?
Viewed 594 times since Mon, Nov 30, 2009
When conducting employment verifications, please provide all information furnished by the applicant. Many times employers will not provide new information but only verify information provided to us by the applicant. Providing dates of employment,... Read More
Is there a way I can improve accuracy when requesting research on an applicant with a common name?
Viewed 585 times since Mon, Nov 30, 2009
When you run a background check on an applicant with an extremely common name (e.g., John Smith), be sure to include the middle name or initial whenever possible. This will be used as an identifier to ensure your searches are as accurate as possible... Read More
Are sex offender searches limited to seven years?
Viewed 580 times since Mon, Nov 30, 2009
No. The sex offender registry will reveal information on anyone who has registered since the inception of the databases. Read More
How can I expedite my education verifications?
Viewed 572 times since Mon, Nov 30, 2009
When submitting requests for education verifications, be sure to include any information provided by the applicant. The more information you can provide the TruDiligence verification team, the harder team members can work to ensure you receive the... Read More
What is the difference between an arrest record and a court record?
Viewed 565 times since Mon, Nov 30, 2009
An arrest record is simply a listing of offenses for which the applicant was contacted by law enforcement and subsequently arrested. The applicant would be taken to the appropriate police department, fingerprinted and booked on the charges. Typically... Read More
Why does it take 24 to 72 hours to get county-level criminal searches back?
Viewed 562 times since Mon, Nov 30, 2009
TruDiligence utilizes a nationwide network of retrievers to collect county-level criminal records. By going directly to the county, in person, we are able to ensure the information collected is as accurate and up-to-date as possible. Because this... Read More
Help! I need this search now! Can I rush it?
Viewed 550 times since Mon, Nov 30, 2009
When placing orders for searches that are especially time-sensitive, use county-level criminal searches rather than statewide criminal searches. In the event you need help to identify the correct jurisdictions, use the instant social security number... Read More
Does TruDiligence supply non-English documents and releases?
Viewed 549 times since Mon, Nov 30, 2009
No. Currently most state and federal offices do not accept release forms that have been translated. These agencies require that TruDiligence use the approved forms without alteration to maintain compliance. Read More
Should I be running county-level searches in Colorado?
Viewed 538 times since Mon, Nov 30, 2009
Colorado has a one-of-a-kind electronic access system that centralizes all criminal information for the state. This means you have to run only one search to receive the entire state’s felony and misdemeanor information. When you request a... Read More
Why is research limited to a seven-year window?
Viewed 537 times since Mon, Nov 30, 2009
Limiting searches to seven years ensures you are in compliance with federal and local laws, as well as the FCRA. Each state has different requirements for the handling of criminal information. By adhering to a seven-year window, we ensure compliance... Read More