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<title>TruDiligence Knowledgebase - Related Articles</title>
<link>http://www.trudiligence.com/faq/article.php?id=1</link>
<description>This RSS Feed contains Related Articles of the knowledge base. You can click on the title to view its content. Powered by PHPKB Knowledge Base Script (http://www.knowledgebase-script.com)</description>
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										<guid>http://www.trudiligence.com/faq/article.php?id=40</guid>
										<title>What is the TruDiligence mission statement?</title>
										<link>http://www.trudiligence.com/faq/article.php?id=40</link>
										<description><![CDATA[The TruDiligence mission statement is “to promote the interests of public protection by providing fast, accurate, comprehensive background screening services. We are dedicated to excellence in customer service and to building long-term client...]]></description>

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										<guid>http://www.trudiligence.com/faq/article.php?id=41</guid>
										<title>Does TruDiligence have a referral program?</title>
										<link>http://www.trudiligence.com/faq/article.php?id=41</link>
										<description><![CDATA[    Yes, TruDiligence offers a referral program that allows you to make $100 for every facility you refer to TruDiligence that becomes a client. For more details, contact TruDiligence today.]]></description>

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										<guid>http://www.trudiligence.com/faq/article.php?id=39</guid>
										<title>I am having difficulty with my service. What should I do?</title>
										<link>http://www.trudiligence.com/faq/article.php?id=39</link>
										<description><![CDATA[The automation in the TruDiligence systems is remarkable. Unfortunately, it is so efficient that we rarely get to speak with our client base. Remember that the only way we will know about your problem or difficulties is for you to tell us. Be sure to...]]></description>

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										<guid>http://www.trudiligence.com/faq/article.php?id=91</guid>
										<title>What is the process I must follow when denying an applicant for employment based on the contents of a TruDIligence report?</title>
										<link>http://www.trudiligence.com/faq/article.php?id=91</link>
										<description><![CDATA[Section 604 of the Fair Credit Reporting Act (FCRA) establishes specific guidelines that must be followed when an applicant is going to be denied employment based on the contents of a TruDiligence report.&nbsp;      Before taking adverse action you...]]></description>

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										<guid>http://www.trudiligence.com/faq/article.php?id=43</guid>
										<title>Does TruDiligence practice any client appreciation programs?</title>
										<link>http://www.trudiligence.com/faq/article.php?id=43</link>
										<description><![CDATA[Yes, TruDiligence has a monthly “Tuesday Trivia” contest. The contest is held the first Tuesday of every month. On that Tuesday, a movie trivia question will be placed on the website and e-mailed to the client base. To enter the contest, simply...]]></description>

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										<guid>http://www.trudiligence.com/faq/article.php?id=2</guid>
										<title>What are my legal responsibilities when conducting applicant screening?</title>
										<link>http://www.trudiligence.com/faq/article.php?id=2</link>
										<description><![CDATA[Before running a check on any applicant, clients responsible for accessing and using pre-employment screening information should be thoroughly versed on their responsibilities in accordance with the Fair Credit Reporting Act (FCRA). This may seem...]]></description>

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<item>
										<guid>http://www.trudiligence.com/faq/article.php?id=38</guid>
										<title>What is the best way to contact TruDiligence customer service?</title>
										<link>http://www.trudiligence.com/faq/article.php?id=38</link>
										<description><![CDATA[You can contact TruDiligence by phone, fax or e-mail. When leaving a voice mail or e-mail message for TruDiligence customer service, please be as detailed as you can. Whenever possible, include the reason for your call or contact, the best way to...]]></description>

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<item>
										<guid>http://www.trudiligence.com/faq/article.php?id=90</guid>
										<title>Does TruDiligence offer a warranty?</title>
										<link>http://www.trudiligence.com/faq/article.php?id=90</link>
										<description><![CDATA[No.  &nbsp;     End-User understands that TruDiligence, LLC obtains the information reported in its information products from various third party sources “AS IS”, and therefore is providing the information to End-User “AS IS”.&nbsp;...]]></description>

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										<guid>http://www.trudiligence.com/faq/article.php?id=89</guid>
										<title>What is the TruDiligence refund policy?</title>
										<link>http://www.trudiligence.com/faq/article.php?id=89</link>
										<description><![CDATA[Due to the turnaround time demands of our clients, many searches will begin processing instantly upon submission.&nbsp; This means that TruDiligence incurs cost on your order almost immediately as well.&nbsp;   &nbsp;  For this reason, ALL SALES ARE...]]></description>

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<item>
										<guid>http://www.trudiligence.com/faq/article.php?id=92</guid>
										<title>How does TruDiligence handle applicant disputes?</title>
										<link>http://www.trudiligence.com/faq/article.php?id=92</link>
										<description><![CDATA[Section 611 of the Fair Credit Reporting Act (FCRA) outlines specific guidelines that must be followed when an applicant disputes the contents of a report provided by TruDiligence.      When the applicant receives a pre-adverse action notice from the...]]></description>

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