What is the best way to contact TruDiligence customer service?
TruDiligence Knowledgebase – Background Check Services
You can contact TruDiligence by phone, fax or e-mail. When leaving a voice mail or e-mail message for TruDiligence customer service, please be as detailed as you can. Whenever possible, include the reason for your call or contact, the best way to reach you, any important identifiers (social security numbers, dates of birth, complete names or dates of submission). The more information you provide, the better chance that we will contact you with a solution instead of more questions.
Consumers may request a free annual file disclosure pursuant to the Free Annual File Disclosure Rule, 12 C.F.R. Subpart N., by calling 1-800-580-0474, or by sending a written request to TruDiligence LLC, 3190 S Wadsworth Blvd, Suite 260, Lakewood, CO 80227.
Consumers may check the status of their request by dialing 800-580-0474.
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