As competition for top talent intensifies, employers are looking for ways to make their hiring process as efficient and enjoyable as possible. One aspect of the hiring process that often gets overlooked is the background check, which can be time-consuming and frustrating for both employers and candidates. However, technology advancements now make it possible for employers to enhance candidate experiences during background checks and ultimately stand out from the competition.
Why Background Checks Matter
Background checks are a necessary part of the hiring process for many companies, particularly those in industries that require a high level of trust and security. These checks can include verification of employment history, education, criminal records, and other information that is relevant to the job. While background checks provide valuable information for employers, they can also be a source of frustration for candidates, who may feel that the process is lengthy, invasive, or unclear.
Candidate Experiences: Improving Communication and Transparency
One of the ways that employers can improve candidate experiences during background checks is by providing clear communication and transparency throughout the process. This means providing candidates with detailed instructions on what they need to do to complete their background check, as well as information on what the employer will be checking and why. Additionally, giving candidates the ability to complete their background check online, through a self-entry portal, can simplify the process and reduce the amount of time candidates need to spend on it.
Self-Entry Portals and Real-time Progress Tracking
Another way employers can enhance candidates’ experiences is by providing them with a portal where they can see the progress of their background check, as well as access the results once completed. This can also provide them with a sense of control over the process, and help to build trust between the employer and candidate. Furthermore, providing customer service to assist candidates with any question or issue they may face during the process could be an effective approach to keep them reassured.
At TruDiligence, a full-service background check and investigative firm with 20 years of untarnished business experience, we specialize in FCRA-compliant employment screening. We provide employers with a candidate self-entry portal that allows candidates to complete their background check process effortlessly online, allowing them to see their check’s progress in real-time. By streamlining the background check process and providing a better candidate experience, employers can give themselves an edge in today’s job market.
For more information on how we can help your company enhance the candidate experience during background checks, please contact us.