Court Delays – Updated 10/03/2023
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Due to Michigan’s new Clean Slate Law that went into effect on 4/11/2023, several courts across the state have removed public access to their criminal indexes or significantly reduced the available years to search. Please expect extensive delays while we work with the courts to gain access back to complete case histories and understand their timeline for updates to their criminal indexes. This is a very fluid situation, and we will continue to provide additional updates as they are made available.
6/6/2023: Our teams continue working diligently to confirm information from all MI counties and courts. Please visit our new MI delays page for details on each MI county, including the status of each court and accessibility to criminal indexes, by clicking the following link: https://www.informdata.com/michigan-court-delays. Additional updates will be provided on our delay page as they are available. Updates made within the last 72hrs will be highlighted. Please let us know if you want to proceed with counties that currently have a strict 7-year scope.
As of 7/26/2023, we were alerted to a technical issue with the public access system, which considerably slowed the rate of progress with completing searches. The court is working to resolve the issue, so please expect delays.
As of 6/12/2023, we were informed that the New Hampshire court clerks are behind on background check requests due to being short-staffed.
On 8/3/2023, we spoke with the court clerk supervisor, Heather, who advised that background requests are a secondary priority as they have time. She also explained that they still need additional staff to meet the demands. We expect continued delays as the courts work through this staffing shortage.
As of 3/13/2023, the online index is offline, and clerks cannot provide an ETA for when the site will be functioning.
As of 8/7/2023, we have allocated additional resources to help complete searches as quickly as possible.
As of 8/21/2023, we discovered that the Fulton Court website had been offline over the weekend. The site is now back online, but please expect delays while we work to complete orders as quickly as possible
As of 7/19/2023, we learned the court clerk assisting in file pulls will be going on leave starting 8/1/23 and is expected to return in October. As of now, the county has yet to determine who will be able to assist with searches in their absence.
As of 8/23/23, the court is still experiencing staffing shortages, causing continued delays with file pulls. Additionally, the Superior Court public access terminal is down; however, the court clerks are allowing us to use their computers with the understanding that access is limited. Please expect continued court delays.
As of 9/12/2023, we discovered that changes to the public access system caused connectivity issues. Please expect delays.
Orders with possible records require files to be pulled to get complete information. The court is short-staffed and struggling with the volume of file pulls.
As of 8/9/2023, we determined that wildfires and Hurricane Dora have exacerbated these delays.
As of 9/20/2023, the courts have confirmed environmental challenges are no longer extending delays.
As of 9/21/2023, we were notified of changes to the public access terminals. At this time, we are able to return Clear results, but searches with possible hits are currently unable to process.
As of 9/8/2023, we were notified that the court’s offices were closed as a result of a cyber attack.
As of 9/21/2023, the clerk does not have an ETA for when the public access system will be online again.
On 9/21/2023 we were notified that the Montana Court Clerks will be attending a mandatory conference the week of 9/25-9/29. Please expect slight delays.
As of 6/26/2023, the public access terminals are experiencing intermittent gateway errors that are causing regular outages. We are actively working with the clerk’s office to resolve these challenges and will provide updates as they become available. In the meantime, we will continue completing searches as quickly as possible.
As of 9/26/2023, the Cook County Clerk’s website has been updated to display the following note: “Due to County Network issues, users may experience some slow response times when trying to access content on Odyssey Portal and Online Case Search. The issue is currently being worked on and should be resolved soon.”