How do I dispute the accuracy of information contained in my report?
TruDiligence Knowledgebase – Background Check Services
MyTruSeal’s parent company TruDiligence LLC operates as a consumer reporting agency as defined by the Fair Credit Reporting Act. For the purposes of the MyTruSeal reports, we do not collect, store or maintain any of the data directly. We simply compile and report the information as it was obtained from third-party public record sources. Therefore, if you find inaccuracies within the data, there are several steps to consider:
Submit your record change documentation to us via email at [email protected] or via fax at 303.692.8511.
Once we receive your documentation, we will validate the information provided; amend your MyTruSeal report as needed and resend a link to your new report via email. Allow 24 hours for this process to be completed.
Consumers may request a free annual file disclosure pursuant to the Free Annual File Disclosure Rule, 12 C.F.R. Subpart N., by calling 1-800-580-0474, or by sending a written request to TruDiligence LLC, 3190 S Wadsworth Blvd, Suite 260, Lakewood, CO 80227.
Consumers may check the status of their request by dialing 800-580-0474.
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