How to Select a Background Check Provider

Hiring a new employee is a big decision that can cost your business a lot of money, especially if it’s not conducted properly. To make sure you hire the best talent for your organization or business, it is important to run a background check before making the final decision. This makes it important to have a background check provider. With a mushrooming of services and information, it’s critical to be clear about what you need and why. If you clearly understand the essentials, you’re in a better position to evaluate the available options and choose the best background check provider. Here is what to look for in a background check provider.

Accreditation and Compliance 

The agency needs to be FCRA compliant. If the provider is not FCRA compliant, it cannot be used for pre-employment screening purposes. It is also very important to higher an agency that is accredited by the National Association of Professional Background Screeners (NAPBS). NAPBS usually requires accredited companies to adhere to strict guidelines.

A Background Check Provider’s Turnaround and Cost 

With hiring decisions linked to acceptable background checks, you need the fastest turnaround times possible. This especially applies to you when there is high hiring volume or when there is stiff competition for talent. The background check provider should be in a position to provide the expected results in a reasonable timeframe. The cost should also be reasonable and within your set budget.

Past Experience and Results 

Before you decide on a specific provider, you need to see a sample copy of a typical candidate results page. The results should be easy to skim and pick out all the details needed. Further, the provided background check results should be beneficial to your hiring needs and provide critical information in an understandable manner. The information should be accurate and consistent.

Customer Support

A good background check provider should offer great customer support. Some companies usually offer support by phone, email, or live chat. Their customer support should, indeed, be reliable, timely, and helpful. Verify that the provider has helpful agents.

Select a Background Check Provider That Works for You

Your selection of a background check company is an important one. Your choices will be many so the obvious question is… why use TruDiligence? Our single most important role is to support you in those efforts and to streamline that process as much as possible.  We want to be your total applicant screening solution that blends cost, technology, compliance, turnaround time, and customer service. Contact us to learn more and get started.