I am having difficulty with my service. What should I do?
TruDiligence Knowledgebase – Background Check Services
The automation in the TruDiligence systems is remarkable. Unfortunately, it is so efficient that we rarely get to speak with our client base. Remember that the only way we will know about your problem or difficulties is for you to tell us. Be sure to voice your concerns, opinions, suggestions or praise. TruDiligence is committed to your satisfaction.
Consumers may request a free annual file disclosure pursuant to the Free Annual File Disclosure Rule, 12 C.F.R. Subpart N., by calling 1-800-580-0474, or by sending a written request to TruDiligence LLC, 3190 S Wadsworth Blvd, Suite 260, Lakewood, CO 80227.
Consumers may check the status of their request by dialing 800-580-0474.
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