The Role of AI in Background Screening Services

Woman pointing to a laptop screen with icons on virtual screen to suggest AI in background screening.

Artificial Intelligence, or “AI” for short, has become the talking point of the business world. Business people use this buzzword for every manner of automation under the sun. No matter where you look, AI is taking a greater role in every industry and sector. AI is predicting marketing trends, making robotics more adaptive, and holding lively conversations. But what about AI in background screening services?

If you’re curious, let’s take a quick look into the current and potential future role of AI in background screening.

The Two Types of Background Screening

There are two branches to effective and ethical background screening. One involves combing through available data to verify claims and build a history. The other requires personal requests for specific information.

AI in Background Data Analysis

AI is fantastic at combing through data and identifying patterns. It is fast, tireless, and can be trained for nuanced searching. While AI does not currently have a prominent role in data-based background checks, there will likely be AI tools soon to help professional screeners pre-assemble portfolios of data from available records and archives.

Personal Requests for Information

However, humans are still necessary when a data set is unavailable for AI to examine. When it comes to calling references, requesting old records, and verifying more obscure claims, this will likely remain a human job with no regard for the next generation of AI development.

Accurate and Compliant: Humans Auditing AI Screening Results

It is also important to remember that even robots that learn can make mistakes. When it comes to the importance of screening and its impact, humans will likely continue to audit the research results of AI screening tools for another generation, at least. Even now, ATS screening is revealing its flaws in the hiring system.

Professional screeners may soon be working with AI research assistance, but the onus to provide accurate and complete reports will continue to rest on human shoulders.

Contact us to learn more about the rigor necessary and the tools used in professional screening services.

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