Outlined here are details for common search types that may have specialized search methodologies, restrictions, limitations or requirements. This content is referenced within each client’s terms of service agreement and intended to be interpreted together to form one agreement. By placing an order, each user acknowledges and agrees to this Scope Of Work which is subject to change. Outlined here are current system defaults. If you have elected different values for your account, those will apply.
County Criminal Record Searches
The County Level Criminal Record Search will encompass the most recent 10 year period unless otherwise prohibited by law. This 10 year lookback period may also be dependent upon availability of records at the county courthouse. If the county courthouse only makes available records for a 5 or 7 year period, that is all we are able to access and all that will be included in your search. If you desire a longer or shorter lookback period, contact your TruDiligence representative to discuss. Additional charges may be incurred by extending the lookback period.
When conducting a County Level Criminal Record Search, TruDiligence always will search the higher and lower level criminal courts, where available. Municipal courts can be searched, but are considered a special request and may involve an additional charge.
Pricing is per name, per jurisdiction searched and may vary in some jurisdictions. Less than 10 percent of the counties charge court-imposed fees on all records ordered. These fees are billed over and above the record retrieval costs. Contact us for a detailed listing of counties with extra costs.
Statewide Criminal Record Searches
The Statewide Criminal Record Search will encompass the most recent 10 year period unless otherwise prohibited by law. This 10 year lookback period may also be dependent upon availability of records at the state repository. If the state repository only makes available records for a 5 or 7 year period, that is all we are able to access and all that will be included in your search. If you desire a longer or shorter lookback period, contact your TruDiligence representative to discuss. Additional charges may be incurred by extending the lookback period.
The validity of statewide systems can be dependent upon their ability to get data from individual county jurisdictions. If a county does not update its data to the statewide system on a regular basis, or at all for that matter, the statewide system may have holes in its coverage area. Therefore, statewide records should be used only as a cursory review of an applicant’s record. TruDiligence does not recommend the use of statewide records as a means of promoting due diligence in screening practices or maintaining compliance with the Fair Credit Reporting Act. County-level courthouse records are recommended for this purpose.
Searches are priced on a per-name basis.
Federal Criminal Record Searches
The Federal Level Criminal Record Search will encompass the most recent 10 year period unless otherwise prohibited by law. This 10 year lookback period may also be dependent upon availability of records at the federal repository. If the federal repository only makes available records for a 5 or 7 year period, that is all we are able to access and all that will be included in your search. If you desire a longer or shorter lookback period, contact your TruDiligence representative to discuss. Additional charges may be incurred by extending the lookback period.
Federal-level searches involve cases in which a person was tried by the United States government in a U.S. District Court. Generally speaking, this is a higher level court than a county or state court and will not contain the same types of cases found in a county or statewide search. These searches are conducted using a public access system and are researched court by court. The information returned will consist of the defendant’s name, case number, case type and any available case details. One disadvantage to the federal access system is that the defendant’s identifiers usually are limited to name only. Therefore, if a match is found, additional research may be required at the court level to confirm a positive identification.
Searches are priced on a per-name, per federal district basis.
National Criminal Record Searches
The National Criminal Record Search will encompass the most recent 10 year period unless otherwise prohibited by law. This 10 year lookback period may also be dependent upon availability of records at the national repository. If the national repository only makes available records for a 5 or 7 year period, that is all we are able to access and all that will be included in your search. If you desire a longer or shorter lookback period, contact your TruDiligence representative to discuss. Additional charges may be incurred by extending the lookback period.
The National Criminal Database is a “third party” database which comprises records obtained from the state Department of Corrections and the Administrative Office of the Courts, where available. Coverage areas and update schedules vary by jurisdiction.
National database systems are dependent upon getting their data from the individual state and county jurisdictions. If an individual state or county does not update its data to the national system on a regular basis, or at all for that matter, the system may have holes in its coverage area. Therefore, national database records should be used only as a tool to uncover areas requiring additional research.
TruDiligence does not recommend the use of national database records as a standalone search nor a means of promoting due diligence in screening practices or maintaining compliance with the Fair Credit Reporting Act. County-level courthouse records are recommended for this purpose.
*IMPORTANT NOTE: Should you choose to use the National Criminal Database as a broad search tool and a record is found, the search results automatically will be validated with a direct search of the source county courthouse records. This validation is required by the Fair Credit Reporting Act Sections 607 and 613 to ensure accuracy of the result provided by the “third party” database. Any additional cost associated with this process will be billed at published rates which currently are $8.00 and up for county-level court record verification.
Searches are priced on a per-name basis.
Employment Verification
When supplied with the name and means of contact, TruDiligence will contact the current or previous employer and obtain information to include:
Dates of employment
Position held
Verification Attempts
TruDiligence will make at least one valid attempt at verification over a period of three business days for a total of not less than three valid attempts. A valid attempt may be through any combination of telephone call, fax, email or weblink. We will make every reasonable effort to establish contact with the employer and obtain the verification requested. If three days and at least three valid attempts are completed with no response, the verification will be closed as unverifiable.
Cost is per employer contacted regardless if the verification was successful or not.
Additional pass-through fees
Many employers use a third-party data clearinghouse which manages access to their employment records for a fee. If the use of one of these third-party clearinghouse system is required, the amount of the third-party clearinghouse inquiry is billed at cost over and above the normal verification fee.
Education Verification
When supplied with the name and means of contact, TruDiligence will contact the educational institutions and obtain information to include:
Dates of enrollment
Date of graduation
Degree obtained
Major study
Verification Attempts
TruDiligence will make at least one valid attempt at verification over a period of three business days for a total of not less than three valid attempts. A valid attempt may be through any combination of telephone call, fax, email or weblink. We will make every reasonable effort to establish contact with the institution and obtain the verification requested. If three days and at least three valid attempts are completed with no response, the verification will be closed as unverifiable.
Cost is per institution contacted regardless if the verification was successful or not.
Additional pass-through fees
Many institutions use a third-party data clearinghouse which manages access to their enrollment records for a fee. If the use of one of these third-party clearinghouse system is required, the amount of the third-party clearinghouse inquiry is billed at cost over and above the normal verification fee.
Reference Interview
When supplied with the name and means of contact, TruDiligence will conduct a thorough interview with the applicant’s professional or personal reference(s). A summary of the references’ experience with the applicant will be provided in a question-and-answer interview format. This tool is useful when a simple employment verification will not supply the detail desired. The standard set of interview question are as follows:
In what capacity do you know this individual?
How long have you known this individual?
How would you describe his/her character?
What would you describe as his/her strengths?
What would you describe as his/her weaknesses?
Do you have any general comments to add?
Verification Attempts
TruDiligence will make at least one valid attempt at verification over a period of three business days for a total of not less than three valid attempts. A valid attempt may be through any combination of telephone call, fax, email or weblink. We will make every reasonable effort to establish contact with the reference and obtain the verification requested. If three days and at least three valid attempts are completed with no response, the verification will be closed as unverifiable.
Cost is per reference contacted regardless if the verification was successful or not.
Landlord Interview
When supplied with the name and means of contact, TruDiligence will conduct a thorough interview with the applicant’s current or previous landlord(s). A summary of the landlords’ experience with the applicant will be provided in a question-and-answer interview format. The standard set of interview question are as follows:
Dates of Residency?
Amount of monthly rent?
Was the rent paid on time?
Was notice given at move-out?
Would you rent to this tenant again?
How would you rate your overall experience with this tenant?
Verification Attempts
TruDiligence will make at least one valid attempt at verification over a period of three business days for a total of not less than three valid attempts. A valid attempt may be through any combination of telephone call, fax, email or weblink. We will make every reasonable effort to establish contact with the landlord and obtain the verification requested. If three days and at least three valid attempts are completed with no response, the verification will be closed as unverifiable.
Cost is per landlord contacted regardless if the verification was successful or not.
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