Why does it take 24 to 72 hours to get county-level criminal searches back?
TruDiligence Knowledgebase – Background Check Services
TruDiligence utilizes a nationwide network of retrievers to collect county-level criminal records. By going directly to the county, in person, we are able to ensure the information collected is as accurate and up-to-date as possible. Because this process is labor intensive, we are unable to offer same-day results on county-level searches in most cases.
Consumers may request a free annual file disclosure pursuant to the Free Annual File Disclosure Rule, 12 C.F.R. Subpart N., by calling 1-800-580-0474, or by sending a written request to TruDiligence LLC, 3190 S Wadsworth Blvd, Suite 260, Lakewood, CO 80227.
Consumers may check the status of their request by dialing 800-580-0474.
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