TruDiligence was quick and easy! The information breakdown is easy to understand and their support when we had questions was timely and professional.
Response from the owner:Thank you Kyle for the 5 star review.
Kyle K.
1 month ago
Trudiligence provides the most competitively priced background checks for the Firearms Safety Course Eligibility card in Colorado. I highly recommend them.
Response from the owner:Thank you Mark. We really apprecaite your time in providing an excellent review.
Mark S.
1 month ago
At EnergyLogic, we have used TruDiligence for employee background checks and motor vehicle reports for over 13 years and our experience has been excellent. Their portal is user friendly, the reports are clear and easy to read, and the turn around is usually very quick. On multiple occasions we have contacted their staff with questions about tricky “red flag” issues and they have been very helpful. When a background check comes back positive for a criminal charge, they have done additional digging to help us understand what took place.
They are always professional, courteous, and responsive. We highly recommend them!
Response from the owner:Thank you Laurie for the positive feedback and review.
Laurie H.
2 months ago
Z J.
3 months ago
INCREDIBLE service every time I have needed to use their service. You speak to a real person who walks you through the process of filling out the online forms. They are very helpful, professional, and their prices are very fair. I recommend this company to anyone I know needing background services completed. Also, one of the ONLY companies I found that allows and individual to perform their own background screening, which I have to do for a license I hold in SC. VERY grateful to this company and their amazing team!
Response from the owner:Thank you Elizabeth for the kind review.
Elizabeth W.
3 months ago
Easy and quick set-up for the account, once you have all the details needed from the business standpoint. Able to have background request sent directly to the employee to input and submit their data. Turnaround time for background check was as promised and reports were accurate. Will definitely continue to use TruDiligence going forward and would recommend to others!
I did have some questions and when I reached out, the agent was professional and knowledgeable. He followed up after our conversation with detailed findings. Overall good reviews online
Response from the owner:Thank you Charles for the awesome review and comments.
Charles V.
4 months ago
As a small business, we were struggling with a different company trying to get potential employees background checked and drug screened. A friend referred us to TruDiligence and it was a fantastic referral. They are reasonably priced, fast, and communicate very well. 100% recommend!
Response from the owner:Thank you Trent so much for the review. We love referrals and are thrilled to have you onboard.
Trent G.
6 months ago
Using TruDiligence has been great! I love the ease of the platform and the customer service!
Response from the owner:Thank you LaToya for the great comment.
LaToya W.
8 months ago
Great company!
Response from the owner:Thank you Anne for the 5 star review. We love working with you.
Anne M.
8 months ago
As a small business, I need a service I can trust. The process felt professional and their representatives are helpful. While people maybe unpredictable their reports are not.
Response from the owner:Thank you Em for the kind review.
Em K.
8 months ago
Quick, responsive, professional, great customer support!
Response from the owner:Thank you Svitlana for taking the time to leave us a 5 star review. It is much appreciated!
Svitlana N.
9 months ago
TruDiligence has been really nice to work with. They are upfront and honest with their pricing, and I appreciate that they provide personalized service. I can always reach them when I have questions- and on the phone too! It's rare to have businesses pick up the phone to answer a question now, but TruDiligence provides this service. We have also been very satisfied with the quality and depth of the background checks.
Response from the owner:Thank you Marco for the awesome review!
Marco G.
9 months ago
Easy to do business with. The process of registering, payment and completing the background check was very straightforward. We received our results quickly too.
Response from the owner:Thank you Josh for the great review!
josh C.
10 months ago
I cannot recommend Trudiligence highly enough! Having partnered with them for over 11 years, I can confidently say they are exceptional. As an employment agency, we rely on detailed criminal background checks and DMV records delivered promptly, as our clients need results quickly. Trudiligence's team—led by Jerry, Shane, and Rene—exceeds our expectations every time. Their professionalism is matched only by their kindness, and they are always incredibly responsive.
Working with high-end clients who demand precision, discretion, and excellence, we have found Trudiligence to be an invaluable partner. They not only meet our needs but also ensure compliance with California and nationwide law, which is crucial for us. I genuinely appreciate their commitment to quality and detail; they have proven to be the best in the industry. Their user-friendly platform makes obtaining criminal background checks a breeze. I wholeheartedly trust them and have no doubt that they are the only choice for our agency. I recommend Trudiligence without reservation—100% satisfaction guaranteed!
Response from the owner:Thank you so much for the kind review and for your long standing relationship with us. You are greatly appreciated!
B R.
10 months ago
We had been using another company that had recently been bought out. The platform changed and made it difficult to do background checks on new employees and volunteers. So I did and search and found TruDiligence.
The onboarding process was smooth and efficient, and their platform was easy to navigate. Turnaround times are impressively fast, and the reports are thorough and accurate, giving us complete confidence in our hiring decisions and volunteers.
What truly sets TruDiligence apart is its exceptional customer service. Every interaction — whether by phone or email — has been prompt, professional, and friendly. They clearly value their clients and take pride in delivering a top-tier experience.
Switching to TruDiligence has saved us time, reduced headaches, and restored our trust in what a background screening partner should be. We only wish we had made the move sooner. Highly recommend!
Response from the owner:Thank you so much for the awesome review!
Leadership J.
12 months ago
I have used TruDiligence for multiple background checks over the years, and the experience has been consistently exceptional. Every time I’ve needed assistance, their customer service has gone above and beyond, especially Renea, who is always knowledgeable, responsive, and truly a PLEASURE to work with.
One of the main reasons I chose TruDiligence initially was because I could actually speak with a real person. Unlike many other companies that rely solely on email support, TruDiligence provides direct access to live, helpful professionals. That alone made a big difference, and their continued support has only reinforced that I made the right choice.
Whether you're a small business or a large corporation, I would highly recommend TruDiligence. They have earned my trust through multiple positive experiences and consistently deliver top-tier customer support.
Thank you, TruDiligence and Renea, for making my job easier. You truly deserve an A+!
Response from the owner:Thank you so much for your thoughtful review and continued trust in TruDiligence! We’re thrilled to hear that our team, especially Rene, has made such a positive impact on your experience. Providing direct, personalized support is something we take great pride in, and it means a lot to know that it has made a difference for you over the years. Your recommendation and kind words are truly appreciated—we look forward to continuing to support you with the same A+ service you’ve come to expect!
Darla
1 year ago
Super easy to use, very affordable, makes running reports simple. I would highly recommend them.
Response from the owner:Thank you so much for the kind review.
Kiddie Up N.
1 year ago
There are just not enough stars!!!! Renee is amazing! and the other are as well never any issues they cant get resolved right away! recommend 10 of 5 stars ;)
Response from the owner:Thank you Jaime for the awesome review. Glad to be of service!
Jaime H.
1 year ago
very easy to work with, same day reports, easy to use website, and VERY HELPFULL support personal to answer any questions you may have. No wait time on hold when you call them you get to talk to the person you need without waiting. I highly recommend this company!
Response from the owner:Thank you James for the excellent review. Let us know if we can assist in any way and thank you for your business.
James D.
1 year ago
Easy to enroll and set up!
Response from the owner:Thanks Steve for the positive feedback. We've certainly try to make doing business with us as easy as possible. Let us know if we can assist in any way.
Steve L.
1 year ago
Advanced Home Care Private Duty Inc.
Thank you so much for your hard work. I really appreciate the great customer service. I see why your company has such a great standing with the BBB. Thanks again!

South Metro Housing Options
I wanted to let you know I just got to use TruDiligence for a background check this week. I had some minor issues (mainly user operator error, of course), but your customer service people were terrific and SO cheerful! Really, I do not think I have heard customer service people that cheerful, ever.
I was also amazed at how quickly I got my report. Of course, the guy has lived in the same place for years, which helped, but I want to offer Kudos to you and your team!
I was also amazed at how quickly I got my report. Of course, the guy has lived in the same place for years, which helped, but I want to offer Kudos to you and your team!

ABC Nannies, Inc.
My company made the switch from a large, national background check company to TruDiligence in 2004, and we are so happy we did! As a small company, we appreciate their competitive price structure, the speed and accuracy of their checks, as well as their friendly, knowledgeable staff. I highly recommend TruDiligence and refer their services to my colleagues in the industry often.

Total Longterm Care
It is a pleasure for me to share some words about my business interactions with TruDiligence. I began working with TruDiligence (formerly IBS) in January of 2002, when I accepted a recruiting position at Total Longterm Care, Inc. Right from the beginning, the customer-centered approach was evident. IBS was open to hearing critical feedback about the slow, bulkiness of the web reporting tool and took steps shortly thereafter to remedy the shortcomings. Now, TruDiligence's web-based reporting system is incredibly streamlined and efficient.
Both Jerry and Isaac have an uncompromising commitment to making sure the customer is satisfied. On multiple occasions, I have had accounts payable issues that were fixed immediately - and usually to the company's benefit. The monthly trivia contests are a treat as well.
I would highly recommend TruDiligence for all of your employment background needs. The company is highly ethical, professional, efficient, and customer-focused to a degree always sought, but rarely found in the business community today.

JBS
JBS has been using TruDiligence for over a decade now and we have been very impressed not only with the service and the quality product at a competitive price, but also their top notch customer service. They have proven to be a reliable, customer focused partner and have cut our background check costs almost in half!

Global Resources Ltd
I have worked with several verification companies in my 25+ years of recruiting. TruDiligence, without question, is the best. Excellent customer service. Always very helpful and pleasant interactions. Rapid response to questions or requests. Formerly I used two or three services because none of them were great. Now I only use TruDiligence!

Smith Environmental and Engineering
TruDiligence provides an excellent service for employment screening and has the best customer service of any I have encountered. The results are thorough, timely received, and reasonably priced. I would recommend TruDiligence to any employer needing to screen applicants before offering employment or to determine continuing eligibility compliance.

Frontier Hospice & Home Health
Thanks! You guys are always very helpful if I need to call. That's what the world needs more of is kind, helpful customer service.

Amen Packaging
It is a great service and essential when hiring new employees, or when hiring employees in a position of trust.

Darlington Place Mobile Home Park
Gastrointestinal Associates Inc
Working with TruDiligence I found my experience to be quick and efficient. I would recommend their services without hesitation.

All Farms Ideas, Inc.
the service and the speed you get for the good price is hard to beat. When we have a new position that needs a background check before hiring trudiligence is honestly the only service on my radar.

Area Housing Commission
I am excited about using TruDiligence. I regret that we did not learn of this Service until recently. If we could have started in the program years ago, the screening we provide to our applicants now would have benefited the agency more in that we would have been able to make eligible or ineligible determinations about our applicants expediciously without the long and extended waiting periods that we experienced when we were in contract with another background records search servicer. In addition, I would like to thank Mr. Jerry Nielson in regards to the unmeasurable time he has provided me in identifying those record searches that are most tailored to our needs in the screening of public housing applicants.
TRU Community Care - formerly Hospice Care of Boulder and Broomfield Counties
Thanks for always consistently provding great service, we have always been very pleased with the quick and thorough response to any inquiries or requests for clarification. We appreciate the personal approach that we always get from TruDilligence, Jerry and his staff really understand our business and support us as a true business partner.

A Nanny For You
TruDiligence is always incredibly helpful and informative whenever we have clarification questions or need consultation. Very prompt and helpful in following up or if we have special requests or needs for urgency in obtaining an applicant's information.

Innovage
The folks at TruDiligence are not only very responsive, but they are friendly. I have never had any question or concern take more than a couple of minutes to be answered. Great job and thank you for making this a painless process.

Abby Senior Care
The folks at TruDiligence are accessable and very helpful. When I started my business I didn't know much about background checks, regulations about ordering and using them, and what the information that comes back means. TruDiligence has helped us at every stage of our business and works with us to get the best information at the best price.

Cargill Meat Solutions
Thanks for all your wonderful support. I am truly glad to have worked with such a great team. TruDiligence never failed to provide excellent customer service!

Angels Cleaning Service
From the first time I contacted TruDiligence, they were very professional and courteous. I have never used a background company before but in the line of work I am in, I have learned it is imperative. I was able to receive my results in a timely manner and make a decision quick. I was impressed with the cost of the service as well. I recommend TruDiligence highly.

Cimetrix
I am always impressed with my interactions with Tru Diligence.
Whether I am talking to someone on the phone, or exchanging emails, you guys are so easy to work with.
With all of the vendors I deal with on a daily basis, it's nice to have a few who stand out above the rest. Keep up the good work and thanks for helping us simplify our new hire/onboarding activities with quick results and friendly service.
With all of the vendors I deal with on a daily basis, it's nice to have a few who stand out above the rest. Keep up the good work and thanks for helping us simplify our new hire/onboarding activities with quick results and friendly service.

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