Often, the hiring process can seem daunting. There are countless resumes to sift through, interviews to conduct, and references to call. In order to ensure that you’re only considering top-notch talent for your organization, background checks are also a vital component of the already overwhelming process it takes to bring a new employee on board. Where do you begin when it comes to selecting a background check provider? For tips and tricks on making the best selection for your company’s needs, read on:
Compliance Matters Most
Laws related to background checks are constantly shifting and changing, making it hard for the average person to keep up. When selecting a background check provider, compliance should be the number one qualification on your mind. Specifically, look out for the National Association of Professional Background Screeners (NAPBS) accreditation. Background check providers that are accredited by NAPBS have been independently audited to ensure compliance, so there’s no question about whether or not they’re keeping up with best practices in the industry.
Consider Cost and Timeliness
No one wants to wait weeks for the results of a background check, but it’s important to have realistic expectations regarding turnaround time. Background screening experts agree that most standard checks take anywhere from 24 to 48 hours, depending on the depth and breadth of the search. Be wary if a provider promises to return a background check to you immediately; the search might not be as thorough as what you were expecting. Likewise, when considering background check provider fees, if a price seems too good to be true, it very well might be. Make sure to ask what is included in the price you’re quoted; for example, is it a basic criminal background check or does it include education and employment verification?
Customer Service Matters
Regardless of how polished a provider’s online system seems, the type of customer service they provide matters too. If you ever have questions or concerns, is the provider easily accessible or will you have to jump through hoops to resolve the matter?
Find a Background Check Provider
TruDiligence is a full service background check and investigative firm with 20 years of experience under our belts. We pride ourselves on our excellent customer service and our ability to build long-lasting relationships with our clients. For more information about selecting the right background check provider to meet your company’s needs, contact us today.